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Talk to a human.
Dead contact, missing email, question before you buy — this reaches us directly. Include your order number and we can act on it straight away.
- A contact went deadSend your order number. We message the vendor, get the current number or link, and send it back — no charge, however long after you bought.
- The email never arrivedCheck spam first. If it’s genuinely not there, tell us the email you checked out with and we resend it.
- A question before you buyAsk what a vendor actually stocks, where they ship from, or which category to start with. We’ll tell you straight.
Before you message.
01How fast do you reply?
Same day in almost every case. Replacements for dead contacts go out as soon as we've re-confirmed the vendor.
02My list hasn't arrived.
Check spam — it's almost always there. If not, sign in and open your vendor list; the same contacts live in your account. Still nothing? Message us with the email you checked out with.
03Can I get a refund?
Digital orders are final because you receive the contacts instantly. What we guarantee instead: any contact that stops working gets replaced free, for as long as you own the list.
What lands in your inbox.
No dashboard to learn, no human to wait on. Checkout fires the email, the email holds the contacts, and the same list stays in your account.
Thank you for your purchase.
Your contacts are below and saved to your account. Screenshot this. If a number stops responding, reply to this email and we’ll send the replacement.
Open your list →Arrives within 60 seconds of checkout. Check spam if you don’t see it.
Inside the email — your contacts, unlocked
Shoe Vendor
№ 01 · 1 contactRollie Watch Vendor
№ 02 · 2 contactsMoissanite Watch Vendor
№ 03 · 1 contactDots are only here. The real numbers and links are in the email.